Developers

REJ:1

Agent code has not been set up on the authorization system. Please call IATS Customer Service at 0808-234-0466.

REJ:2

Unable to process transaction. Verify and re-enter credit card information.

REJ:3

Invalid Customer Code.

REJ:4

Incorrect expiration date.

REJ:5

Invalid transaction. Verify and re-enter credit card information.

REJ:6

Transaction not supported by institution.

REJ:7

Lost or stolen card.

REJ:8

Invalid card status.

REJ:9

Restricted card status. Usually on corporate cards restricted to specific sales.

REJ:10

Error. Please verify and re-enter credit card information.

REJ:11

General decline code. Please have client call the number on the back of credit card

REJ:12

Incorrect CVV2 or Expiry date

REJ:14

The card is over the limit.

REJ:15

General decline code. Please have client call the number on the back of credit card

REJ:16

Invalid charge card number. Verify and re-enter credit card information.

REJ:17

Unable to authorize transaction. Authorizer needs more information for approval.

REJ:18

Card not supported by institution.

REJ:19

Incorrect CVV2 security code

REJ:22

Bank timeout. Bank lines may be down or busy. Re-try transaction later.

REJ:23

System error. Re-try transaction later.

REJ:24

Charge card expired.

REJ:25

Capture card. Reported lost or stolen.

REJ:26

Invalid transaction, invalid expiry date. Please confirm and retry transaction.

REJ:27

Please have cardholder call the number of the back of credit card.

REJ:32

Invalid Credit Card Number

REJ:39

Contact IATS 0808-234-0466.

REJ:40

Invalid cc number. Card not supported by IATS.

REJ:41

Invalid Expiry date.

REJ:42

CVV2 required.

REJ:43

Incorrect AVS.

REJ:60

Set-up error. Please contact IATS Customer Service at 0808-234-0466.

REJ:61

Authentication failed.

REJ:62

Invalid timestamp. Please contact IATS Customer Service at 0808-234-0466.

REJ:63

Payment voided.

REJ:64

Pre-authorization expired / CC mismatch / Insufficient amount

REJ:65

Unsupported card scheme. Please contact IATS Customer Service at 0808-234-0466.

REJ:66

Set-up error - Channel issue. Please contact IATS Customer Service at 0808-234-0466.

REJ:67

Set-up error - No submitter. Please contact IATS Customer Service at 0808-234-0466.

REJ:68

Void payment failure.

REJ:69

Unexpected response. Please contact IATS Customer Service at 0808-234-0466.

REJ:70

Result indeterminate. Please contact IATS Customer Service at 0808-234-0466.

REJ:71

Mandatory field missing.

REJ:91

Issuer unavailable.

REJ:100

DO NOT REPROCESS.

TIMEOUT

The system has not responded in the time allotted. Please contact IATS at 0808-234-0466.