iATS Account Updater

Learn how to use our Account Updater tool.

Account Updater

Account Updater Reports

This section provides a quick guide on how to pull the Account Updater report, provides field descriptions, and listing of the error codes.


Account Updater Codes and Descriptions

This section contains response file decision codes and descriptions, and the file or record error codes.

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Response File Decision Codes and Descriptions

MasterCard Code

Description

 

The card number and expiry date have not changed.

No code is associated with this response from MasterCard.

CONTAC

The card account has been closed.

CONTACH

Contact card holder.

EXPIRY

A new expiry date has been provided in the response.

NOMATH

No match was found in MasterCard’s system.

UNKNWN

Unknown MasterCard.

UPDATE

A new card number or new expiry date has been provided in the response.

VALID

No updates were found but the account is valid.

34

All recurring transactions should be stopped for this merchant.

43

Non-UK card.

000101

The credit card account number contained at least one character that was non-numeric.

000102

The credit card account number contained a bad check digit.

000103

The request contained an invalid expiration date (for example, the month and year were inverted).

000104

The merchant is not registered in the Account Updater program.

000105

Invalid account number provided.

000122

The merchant is not registered in the Account Updater program.

 

 

 

 

Visa Code

Description

A

A new card number and/or expiry date is provided in the response.

C

The account queried has been closed.

E

A new expiry date is provided in the response.

F

A more recent card number and/or expiry date than the one in the inquiry has beenfound but it has already expired.

G

Non-UK card.

N

The Issuer BIN for the card account number requested does not participate in theAccount Updater program.

P

The Issuer BIN for the card account number requested participates in the AccountUpdater program but no match was found.

Typically, this response confirms that the merchant has current information for the cardaccount number queried.

Q

Please contact the cardholder for more information regarding payment.

V

The card number and expiry date have not changed.

Z

No match was found in the system.

00

New details found.

01

No change to primary account number.

02

The PAN is no longer valid because the cardholder has switched banks and the newbank does not issue Visa cards.

03

The account is being switched to a different bank. Please wait 48 hours and resubmit therequest.

05

An older expiry date was found in the Visa Account Updater.

12

The primary account number is invalid.

13

The merchant account number is invalid.

17

Invalid card expiry date.

18

Issuer not subscribed.

19

Primary account number not found in Visa Account Updater program.

20

Issuer has closed the account.

21

BIN not participating in Visa Account Updater program.

22

The merchant account number is not enabled for the Account Updater program.

26

The expiry date in the request has an invalid format.

27

The card holder has opted not to participate in the Account Updater program.

51

The recurring transaction should be stopped at the card holder level.

52

The recurring transaction should be stopped at the merchant level.

53

The recurring transaction should be stopped at the Merchant Policy Reference Numberlevel.

 

 

File or Record Error Codes

This table lists the codes and descriptions returned in the acknowledgement file when there is a file or record error.

File or Record Error Codes

Return Code

Description

9050

You submitted an empty file.

9051

Your file exceeded the maximum file size limit of 1 MB.

9052

You have already submitted a file with the same name, which was processed.

9053

The record contains an invalid store/FMA combination.

The store ID is not valid for this merchantaccount number.

9054

The record contains an invalid store ID or store password.

9055

The Account Updater service is not available for this merchant.

9056

The record is incomplete: it is missing a mandatory value (for example: an expiry date or card type).

9057

The record contained an invalid field:

·       The card value contains non-numeric values

·       The card type is not supported

·       The expiry date was not properly formatted – should be MMYY

9058

The record contains an FMA not associated with this merchant.

9059

The file could not be processed due to an internal error. Please contact Technical Support formore information.

9068

The record contains an invalid confirmation number; either it was entered incorrectly or it is more than 24 months old.

9073

The Card Type (card brand) specified for this record is not enabled for the Account Updaterservice. Please contact Technical Support for more information on enabling card brands.

 

 

Access Account Updater Report in iATS Payments

To access the Account Updater report, go to your iATS portal.

  • Login to the iATS portal
  • Go to Reports menu à click Journal à select Download Journal tab
  • Select date range [From mm/dd/yyyy To mm/dd/yyyy] à select Approved
  • Click Account Updater icon box à Save file

 

Account Updater Report – Field Definitions

Account Updater Report

Fields
Description

Date Submitted

Date and time submitted to the Account Updater system

MID

Client merchant ID

Card Type

Type of credit card: Visa or MasterCard

Old Card Number

Displays the old expired credit card number

Old Expiry Date

Displays the old credit card expiry date

New Card Number

Displays the new credit card number generated through the Account Updater search

New Expiry Date

Displays the new credit card expiry date generated through the Account Updater search

Bank Response Code

The response file decision codes based on the type of credit cards

Bank Rejected

 

Bank Response Message

The response file decision description based on the type of credit cards

Fee

Fee associated with each search.

 

 

Sample iATS Account Updater Report

 

Access Account Updater Report in FirstView

FirstView Login

To access FirstView, conduct the following:

·       Go to URL: https://www.FirstView.net/MVC/Account/Login

·       Enter your Username

·       Enter your Password

 


FirstView Login Page:

 

FirstView Home Page:


Account Updater Summary

To access the Account Updater Summary, conduct the following:

  • Click on Account Updater Summary
  • Search Processed Date
    • From: choose date
    • To: choose date
    • Click the Go button
    • Use Reset button to set date back
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