Can you believe it’s already the end of March? Time is flying by!
The last month has been especially interesting as we’ve been learning more and digging deeper into the requirements nonprofits have for their vendors. Our community continues to grow!
Thank you, Portland, for hosting the Nonprofit Technology Conference! It was such an interesting event with great keynotes, sessions, events, and happy hours. We had a lot of fun sponsoring the Idealist Consulting happy hour at Bar Botellón.
Some of the biggest topics I came across were:
The value AI will have for nonprofits going forward
The importance of contextualizing technology to meet the needs of nonprofits
The need for more donor-centric partnerships and collaborations
One resource from the conference that I found particularly fascinating was this Donor Decision Science workbook. In it, the authors talk about how to design thoughtful experiments to understand how and why donors contribute to a cause.
My only regret: I wish I took more pictures so I could share 😅
Hope to see you there next year!
Methods of Payment
Why does payment industry jargon sound so unnecessarily complicated? Too many times, it alienates nonprofit leaders by not using terminology that goes against the ethos of nonprofits.
There are two guides, one for the US and one for Canada, that cover payment terminology using language that is accessible for nonprofit leaders. They cover everything from the differences between a payment processor and a payment gateway, to the payout schedules and compliance requirements that leaders need to know before making decisions on which donation processing tool to use.
What We’re Reading
When was the last time you had a challenging conversation? In Supercommunicators, author Charles Duhigg breaks down what types of conversations we have, how we can better understand one another, and why doing so is important for our relationships and our organizations.
If you like learning about psychology and reading interesting stories, this is the book for you. A personal favorite for me is the story of how NASA decoded the best way to select astronaut candidates based on a clever test of emotional intelligence.
The book is truly about empathy and gives readers useful tools for understanding the best way to connect with people across different contexts and conversation types. It’s about listening with care and speaking with intention – skills that we all can improve to become more inclusive leaders, partners, team members, and friends.
Did you find this newsletter interesting? Please let me know your thoughts and/or share it with anyone you think would find it valuable.